Welcome to the Centralised Occurrence, Safety and Security Reporting Portal

This portal can be used by individuals and organisations to report any aviation-related occurrences and safety and security information to the regulator in support of aviation safety and security management. The Centralised Occurrence Reporting Portal Provides;

  • Online reporting.
  • Off-line reporting using a PDF form that may be downloaded emailed to the address provided on the reporting page.

Reports can be submitted anonymously and confidentially. Organisations are required to have a registered user account to report occurrences. To register a user account, please send an email request to sms@caa.co.za

How to Report

Reporting for Individuals

When reporting as an individual, a new report will need to be made for each submission.  Updating of previously submitted reports is not an option.

​There are two ways to report an occurrence:

Submit your report immediately
Fill out and submit a PDF form
Reporting for Organisations

These reports may not be submitted anonymously.  Accordingly your details will be required and verified upon submission.

Depending on the nature of the report, you may receive an E5Y file via email, which will permit you to submit updates to the report. 

If an organisation already has an established internal reporting system, then reporting into the internal system is encouraged. Where an organisation does not have an established internal reporting system, then reports submitted on behalf of an organisation, or reports related to services contracted by the organisation, should be submitted using the links.

There are two ways to report an occurrence:

Submit your report immediately
Fill out and submit a PDF form

How to Use the System

Brochures


24 Hour Contact For Accident Or Serious Incident Reporting

Email: AiidInbox@caa.co.za / +27 (0) 60 991 9915

Maitsiedi Frank Masoga – Manager: Accident and Serious Incident Investigations
Office: +27 (0) 11 545 1055 / Mobile: +27 (0) 83 461 6277 / E-mail: masogaf@caa.co.za; or

Albert Phuti Morudi – Senior Manager: Accident and Incident Investigations
Office: +27 (0) 11 545 1054 / Mobile: +27 (0) 83 461 6295 / E-mail: morudia@caa.co.za

To report and accident or incident, click here.