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Centralized Safety & Security Reporting Process


The regulation on Safety Management System (SMS) came into effect on 31 March 2010. One of the requirements for the SMS is that the State shall have a Centralised Safety & Security Reporting system (CSSR) where all minor incidents and hazards will be reported.  

To comply with this requirement, the SA Civil Aviation Authority is introducing a new process for the reporting of incidents and hazards to ensure that your report is receiving the attention it deserves and that you get feedback on the matter/s raised.   

Our mobile number will be contactable 24 hours a day, 7 days a week and 365 days a year.  

Please note: The new process for Centralized Safety & Security Reporting does not replace the existing Confidential Aviation Hazard Reporting System (CAHRS). For all confidential reporting, please use CAHRS as usual. 



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